How to Fix Malwarebytes Unable to Connect Service Error

Malwarebytes Unable to Connect Service Error: The first thing that all of us do when we get a computer is Antivirus, while some of us look for the best even though it costs us a little whereas some of us look for the free ones. The Malwarebytes falls in the free category but still, it is the best one going around. As we know there is nothing available in this field without an issue. So in the same way Malware experiences this error where is not able to connect to the Service. So below let us have a look at how to Fix the Malwarebytes unable to connect Service Error in detail.

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malwarebytes-unable-to-connect-service-error

Method 1: Reinstall Malwarebytes to Fix Malwarebytes Unable to Connect Service Error

Reinstalling the Malwarebytes tend to solve this issue. But for people who are using the premium features, for them to keep enjoying such premium features even after reinstalling should have their activation IDs and passkeys. So if not there first let us see how to get them before going into the process of Reinstalling.

  1. Open the Run Command box and then type Regedit in that box and then press the Enter key to open the Windows Registry Editor. Now a user account control pops-up asking whether you want to allow the app to make changes to your device. Simply click on Yes to grant the permissions. 
  2. Then Expand HKEY_LOCAL_MACHINE present in the left panel.
  3. After that click on SOFTWARE to expand it.
  4. Then depending on the system architecture, you will get your activation ID and key at different locations

   (a) For 32-bit versions 

        HKEY_LOCAL_MACHINE \ SOFTWARE \ Malwarebytes

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   (b) For -bit versions

       HKEY_LOCAL_MACHINE \ SOFTWARE \ Wow6432Node \ Malwarebytes

Now let us get to the main process.

Step 1: Before uninstalling the Malwarebytes app, launch it by double-clicking on its desktop shortcut icon and then click on My Account and then click on Deactivate.

Step 2: Then open Advanced Security Settings and uncheck the box which is checked next to the ‘Enable self-protection module’.

Step 3: So now we are all ready for starting the uninstalling process. Now close the application and right-click on the Malwarebytes icon in the system tray and select Close.

Step 4: Now uninstall the app using any uninstalling tool.

Step 5: Now just to be on the safer side close any or all the programs that are currently running in the background using Tasks Manager and also if possible temporarily disable your antivirus. 

Step 6: Now using that uninstalling tool clean every bit of the Malwarebytes from your computer.

Step 7: Once that process is done you may have to restart your PC. 

Step 8: Then go to any browser of your choice and download the latest available version fo the available security program of Malwarebytes.

Step 9: Once download set it up and launch the application.

Step 10: Then click on the Activate Licence option. Then on the screen that follows enter your activation ID and passkey previously obtained to activate your license.

Method 2: Add Malwarebytes to your Antivirus Exception List to Fix Malwarebytes Unable to Connect Service Error

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Many of us try and link to the Antivirus and Malwarebytes in order to get that additional layer of security to our computer. But then though it seems perfect there are a lot of complications in doing so. One of the main ones is that both occupy a lot of space in the CPU and liking and running them parallel is nothing but a suicide mission. Since they do a similar job running them together can cause a lot of such issues. 

So in order to resolve the same, you can try and add the Malwarebytes in the exception list of Antivirus thereby you can perform the malware scan without any glitches or issues. For more posts like this, stay tuned with us. Until next time, stay techy!

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